Terms & Conditions

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BOOKING TERMS:

  • Rates may differ during Christmas, New Years and long weekends; please contact reservations team for details.

  • 50% advance payment at the time of booking and balance 30 days before arrival date.

  • No adjustments or refunds in case of not availing any facility from the package.

  • In keeping with our heightened security procedures, we request all guests to carry a photo-identity to present at check-in. Foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following: Passport, Driving License, Voter ID card or PAN card. This should be the same as submitted at the time of safari bookings.

  • Guests who have paid by online credit card will have to also sign a further authorization at the lodge on arrival and present the original card.

  • Our standard check-in time is 1330 hrs and check out time is 1100 hrs local time.

  • Subject to availability of rooms, we can offer you an early check-in and late checkout facility. For us to guarantee you an early check-in or late check out, you will need to reserve the room from the previous night.

  • Madhya Pradesh National parks remain closed every Wednesday for afternoon safari & for full day on Diwali & Holi.

  • The forest department may close the park on short notice due to rain.

CHILD / EXTRA ADULT POLICY:

  • 1 child below 5 years complimentary, others will be charged 25% of double's cost.

  • Children between 5-12 years 25% of the cost of double package in the same rooms.

  • Above 12 years at 40% the cost of the double package, if minimum 65% extra child supplement has been paid, an automatic upgrade to 2 rooms will be provided, subject to availability.

CANCELLATION POLICY:

  • 7 days and less - 100% cancellation.

  • 8 days to 21 days - 60% cancellation.

  • 21 days to 35 days - 30% cancellation.n

  • 35 days and above - 20% cancellation.

  • Amendment in dates within 35 days from arrival is treated as a cancellation.

  • Cancellation amount is calculated as per total booking amount and not as per advance deposited.

  • Christmas / New Year and long weekend bookings are non-refundable.